Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with other platforms.
They have suggested members to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Updates
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods after backlash from users.
